Shipping policy
Shipping Policy
At Modern Med Threads, all items are made to order to ensure quality and care in every piece.
Processing Time
Orders are typically processed within 2–5 business days. Processing time includes production and does not include shipping time.
Shipping Time
Once your order has shipped, delivery typically takes 3–7 business days depending on your location and carrier. Shipping times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Rates
Shipping rates are calculated at checkout and are based on your location and order details.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Shipping Delays
Modern Med Threads is not responsible for shipping delays caused by carriers, weather conditions, customs, or other circumstances beyond our control.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Orders returned due to an incorrect address may require an additional shipping fee to be re-sent.
Lost or Stolen Packages
Modern Med Threads is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package has been lost, please contact the carrier directly using your tracking information.
Contact Us
If you have questions about shipping, please contact us before placing your order. We’re happy to help.